CVSDude Status Reports

Trac Hardware Upgrade

Date / time: 07:00-09:00 GMT time 2010-03-14 (23:00-01:00 PDT)
Duration: Actual downtime should be around 15 minutes
Services affected: Some Trac instances
Outage type: scheduled

Description: One of our Trac servers needs a Hardware upgrade and will be going down for a short while. (This has been rescheduled from the 7th to the 14th)

ViewVC Upgrade

Date / time: 05:00-06:00 2010-03-04 GMT (21:00-22:00 PST)
Duration: No more than 30 minutes of downtime
Node(s) affected: ViewVC Repository Browsing
Outage type: scheduled

Description: We are upgrading the ViewVC software installed on our servers to the latest version. Some accounts will encounter downtime of this service during this period; downtime will be minimal, and should not exceed 30 minutes at most.

Trac Server Hardware Upgrade

Date / time: 22:00-01:00 GMT time 2010-03-14 & 2010-03-15 (14:00-17:00 PDT)
Duration: 2 hour window with maximum 1 hour down time of Trac instances
Node(s) affected: trac03
Outage type: scheduled

Description:

We will be upgrading the hardware on one of our trac servers.  The majority of our customers WILL NOT be affected.  Only those customers that have received an email regarding this event will be affected.

-- Edit --

This upgrade is now complete and Trac should be back online.

Trac Memory Upgrade

Date / time: 07:00-09:00 2010-02-18 GMT time (23:00-01:00 PST)
Duration: 15 minutes
Node(s) affected: trac03
Outage type: scheduled

Description: One of our Trac servers will be going down for a memory upgrade during this time period. While the scheduled maintenance window is two hours actual downtime should only be a short period of that.

app.codesion.com UP

Date / time: 2/17/2010 4:40 PM US PT

Updated, https://app.codesion.com/ajax is now restored.

Date / time: 2/17/2010 4:05 PM US PT

Node(s) affected:  Codesion Web Application (https://app.codesion.com/ajax), SVN, Trac, Bugzilla, and all other services ARE NOT affected

We main web site is down due to SSL Certificate issue.  We are actively fixing this issue at the moment.

An alternate login page and web application is available:

https://app.cvsdude.com/ajax

https://yourorg.home.cvsdude.com/ajax

You can log into our application using your org home page.  Thank you.

Emergency DB Server Maintenance

Date / time: 2/10/2010 Between 6:00 PM US PT 7:00 PM US PT

Node(s) affected:  Codesion Web Application, Some Users will not be able to Commit on SVN

We need to perform server maintenance on our DB servers.  It will take less than 20 minutes to complete.  in the 1 hour window.  Thank you.

Services Restored

Date / time: 8:05 PM - 9:20 PM 2010-2-09 US PT

Node(s) affected: Some SVN, Codesion Web Application
Outage type: unscheduled

Description:  Our DB connection is unavailable.  We are actively fixing the issue and restoring our service.  Thank you for your patience.

Update:  We have fixed the DB connection issue and all services are now restored.

Node(s) affected: Some SVN, Codesion Web Application
Outage type: unscheduled

Description:  Our DB connection is unavailable.  We are actively fixing the issue and restoring our service.  Thank you for your patience.

Update:  We have fixed the DB connection issue and all services are now restored.

Organization Specific User Names Rollout Complete

Date / time: 3:30 PM 2010-2-09 US PT

We have rolled out a new feature for our Professional Edition customers where they can have a user login that another organization uses.

Please see here for more information regarding the login process:

https://cvsdude.helpstream.biz/View.jsp?procId=f22a5932dd7f01653fb2638e598edc74

We have rolled out a new feature for our Professional Edition customers where they can have a user login that another organization uses.

Please see here for more information regarding the login process:

https://cvsdude.helpstream.biz/View.jsp?procId=f22a5932dd7f01653fb2638e598edc74

Server Maintenance

Date / time: 14:00-17:00 2010-2-06 GMT

Node(s) affected: ALL
Outage type: scheduled
Description: Work should be completed within 20 minutes during this maintenance window. All services will be down for affected time.

Update:  This has been completed as of 16:15 2010-2-06 GMT.  Total down time was 20 minutes.  All services are operational.

Node(s) affected: ALL
Outage type: scheduled
Description: Work should be completed within 20 minutes during this maintenance window. All services will be down for affected time.

Update:  This has been completed as of 16:15 2010-2-06 GMT.  Total down time was 20 minutes.  All services are operational.

Server package upgrades

Date / time: 03:00-04:00 2010-2-02 GMT time
Node(s) affected: ALL
Outage type: scheduled
Description: All servers will require a short amount of downtime during this maintenance window.

Date / time: 03:00-04:00 2010-2-02 GMT time
Node(s) affected: ALL
Outage type: scheduled
Description: All servers will require a short amount of downtime during this maintenance window.