Codesion Status Reports

Maintenance: GIT Update SSL certificates - COMPLETED

Date/Time: 2012/06/04 16:15UTC

Outage Type: Emergency Maintenance

Services Affected: GIT

Description: There were issues with our SSL certificate update, and the certificate expired this morning. We are actively working to have it in place again pretty soon.

UPDATE: Our new certificate is now in place. Thanks for your patience!

Maintenance: Cold06 reboot maintenance window

Date/Time: 2012/05/24 21:15UTC

Outage Type: Emergency Maintenance

Services Affected: Backups (Cold06 server)

Description: We are expanding storage for one of our backup servers. The server may reboot within about an our of 21:15 UTC, but the actual service outage time should be about 30 minutes.

UPDATE: Sadly, this took much longer than expected (approximately 2 hours), but now we have more storage for our growing customer base. :)

Maintenance: Trac04 Reboot

Date/Time: 2012/05/22 19:55UTC

Outage Type: Emergency Maintenance

Services Affected: Trac (Trac04 server)

Description: Updating server packages that require server reboot.

Outage: SVN02 (Fixed)

Outage: SVN02
Date/Time: 2012-05-21 14:40-15:50 UTC
Affected Services: Subversion
Outage Type: Unscheduled
Duration: 1:10hrs

Description: Our SVN02 server had space issues, which limited the ability to checkin to subversion. Our SysAdmins fixed the error, and restarted the services.

ScrumWorks Pro Outage ( Fixed )

Date/Time: 2012-05-10 08:45 UTC

Outage Type: Unscheduled

Services Affected: ScrumWorks

Description: We currently experience problems with scrumworks server and we are working on to fix the issue. We will update this post once the issue is fixed.

Update: As of 10:45 UTC, all the scrumworks pro instances are up

Outage Billing page : Our Billing engine provider is currently having API calls problems.

Outage: Billing Engine
Date/Time: 2012-04-19 17:10 UTC
Affected Services: Codesion Billing Page, and new signups (No other services are affected)
Outage Type: FIXED
Duration: 2hrs

Description: Our Billing engine provider is currently having problems with their API calls, and they are actively working on resolving the issue.

Outage: api.codesion.com (Fixed)

Outage: Codesion API
Date/Time: 2012-04-11 19:50 - 23:00 UTC
Affected Services: Just Codesion API usage, all other services are working
Outage Type: Unscheduled
Description: We are looking into this issue. Update: api.codesion.com is up now.

Maintenance: Cold Backup Issues ( Resolved )

Date/Time: 2012/04/08 - 2012/04/09

Outage Type: Unscheduled

Services Affected: Cold Backups

Description: We found a problem with our backup servers. Due to this backups might not have pushed to your destinations. You might also have noticed email notifications for ondemand backups are not sent to you. Problem is fixed and the backup server is working properly now.

Maintenance: Software Upgrade Various Server 2012-04-09 (Completed)

Date/Time: Mon Apr 09, 2012 07:30 - 10:30 UTC

Outage Type: Scheduled( Immediate )

Servers: CVS01, Push01(Publisher), Bugz01, Git02

Description: We will be doing software upgrade on above mentioned window. Software upgrade requries reboot of the server which will cause short outage.

Update: CVS01, Bugz01 and Git02 are upgraded. Push01 will be scheduled to a later date.

Outage: SWP 2012-04-05 (Fixed)

Outage: ScrumWorks Pro
Date/Time: 2012-04-05 10:30-12:30 UTC
Affected Services: ScrumWorks Pro
Outage Type: Unscheduled
Duration: Two Hours

Description: Our ScrumWorks Pro system experienced some problems during this time period.